Department Store

In what could be termed a gift for customers, major retailers generally improved how they engaged and served consumers in different channels during the 2015 holiday season.

Kohl’s has been offering the Apple Pay mobile payment app for store purchases since June 2015. But the retailer is now taking it to another level, more tightly integrating its private credit and loyalty programs with the third-party platform.

In a move rumored for weeks, Aéropostale on Wednesday filed for Chapter 11 bankruptcy protection.

The struggling teen apparel retailer said it would close 113 stores in the United States and all 41 of its stores in Canada. Store closing sales in the United States will begin this weekend (May 7-8), and in Canada during the week of May 9.

The fast-casual restaurant chain McAlister’s Deli has opened its first store in the New York City area, a market where residents know a thing or two about delis.

David’s Bridal is expanding south of the border.

The bridal and special occasion retailer is partnering with Diltex, a leading manufacturer and retailer of intimate apparel in Mexico, to open its first franchise location, in Mexico City.

The store is expected to open by the end of 2016 with additional franchise locations planned to open over the next five years across the country.

Aeropostale will reportedly file for bankruptcy protection this week and subsequently close more than 100 of its 800 stores, according to The Wall Street Journal.

The struggling teen apparel retailer plans to reorganize under a Chapter 11 filing this week ahead of May rent payments, the report said. On Aeropostale has been struggling for some time. The chain has recorded three consecutive years of losses as its struggles to deal with a teen audience whose spending tastes now favor fast-fashion giants such as H&M as well as online retailers.

Wal-Mart and other retailers who operate stores in Canada’s Quebec province are going to have make some changes to their store signage.

The Quebec government plans to modify the language laws of the province, where French is the predominant language, to add French to their exterior signage. Companies, however, will not have to change their trademarks.

Retailers who fail to maintain a clean, well-maintained store are putting themselves at a strong competitive disadvantage.

That’s the takeaway from a new survey conducted by Harris Poll for the Cintas Corp., which found that 93% of U.S. adults would not return to a retailer if they experienced some type of issue related to the facility. The top five factors that would turn patrons away from a store were:

• General bad odor – 78%
• Dirty restrooms (e.g., floors, stalls, mirrors, odor) – 66%