Department Store

Omnichannel initiatives are crucial to J.C. Penney’s newly-unveiled plan to drive profit and accelerate growth.   In a presentation at its 2016 analyst meeting, Penney said it is seeking to boost its e-commerce and omnichannel experience, starting with a newly redesigned app that enables customers to locate items, apply coupons and access their JCPenney Rewards more easily.    

Shopko Stores confirmed Monday that executive VP of retail at Andre Persaud has left the company.

Back to school sales appear to be rebounding this year after experiencing sluggish growth over the past three years (2013-2015).   That’s according to First Data’s Back-to-school SpendTrend report, which is based on aggregate same store sales activity in the First Data point-of-sale network.   Some of the most significant findings include:  

Marketing in the department store arena may be new for Rich Lennox, but he’s got plenty of retail marketing experience under his belt. The CMO for Toys “R” Us, who also served in the same capacity for Zales Corp., will take the marketing reins of Macy’s Inc., effective Sept. 15.   Lennox, 51, succeeds Martine Reardon, who left Macy’s in May. He will lead a branding and marketing strategy charge across all channels, reporting to president Jeff Gennette.  

Citing costs due to strategic rebuilding initiatives, Tuesday Morning Corp. reported a loss of $3.9 million in the fourth quarter ended June 30; however, revenue edged up to $222.8 million and same-store sales increased 6%.   According to CEO Steve Becker, pre-announced priorities – including real estate, merchandising, marketing, infrastructure and talent – continue to stay at the forefront of the chain’s activities and have positively impacted top-line performance.    

Photo: Marko Kokic, Red Cross   As the national media continues to largely ignore Louisiana’s cries for help after 6.9 trillion gallons of rain pummeled the southern part of the state between Aug. 8 and Aug. 14, retailers such as Target Corp. have answered the call.  

Macy’s recently announced plans to close some 100 stores could do more than leave developers looking for a new anchor.   Nearly $30 billion of bonds backed by commercial mortgages are exposed to the retailer, reported Bloomberg, citing a note by Morningstar Credit Ratings. And more than $3.6 billion in loans would be affected by the closing of 28 stores that Morningstar identified as being most at risk, the report said. 

If online retail didn’t exist, 1.2 million more people would be working in the retail industry.   Online productivity is that much higher, according to J.P. Morgan Chief U.S. Economist Michael Feroli. He told MarketWatch that revenue per online employee is four times greater than the brick-and-mortar variety: $1,267,000 to $279,000.