Department Store

New York -- Net-A-Porter.com topped all competitors across all retail verticals for customer service in February, according to Stella Benchmarks. The retailer was particularly strong in fulfillment, besting all other retailers in both shipping and returns.

Net-A-Porter.com provided a pre-paid, adhesive return label in all orders handled by StellaService analysts. In addition, Net-A-Porter.com issued refunds in less than a week on average.

New York – Merger talks between J. Crew and Japanese retailer Fast Retailing Co. have reportedly ended, at least for the time being. According to the Wall Street Journal, Fast Retailing, owner of the Uniqlo chain, left the discussions not long after they were made public by the media in late February 2014.

New York -- Destination XL Group, Inc. will open its first Manhattan store in June 2014. Located in the Chelsea section of Manhattan, the new DXL stores represent the company’s superstore format.

As part of the company’s new redesign, the store will feature wider aisles and larger fitting rooms, as well as sofas, chairs and flat-screen televisions.

Franklin, Tenn. – The growth of new mobile device shipments is expected to grow 95% worldwide and more than double (108%) in North America during 2014. According to IHL Group's Mobile POS Vendor Database, 47% of total mobile POS shipments in 2013 Worldwide were iOS devices, with Android at 33% and Windows 8 at 12%.

Columbus, Ohio – DSW Inc. plans to open two new stores in Corpus Christi, Texas, and Mentor, Ohio. Both stores are scheduled to open March 27.

DSW Rewards is a free loyalty program in which customers earn certificates toward future DSW purchases and receive special member-only offers. Customers can also participate in a Shoe Lover community on Facebook to receive exclusive offers and giveaways.

Burlington, N.J. – Burlington Coat Factory saw a 36% decline in its fourth quarter net income, which fell to $16.1 million from $25.3 million in the fourth quarter of fiscal 2012. The retailer plans to open 25 net new stores during fiscal 2014, including 22 in the fall, two in May and one in April.

Fremont, Calif. -- The Men's Wearhouse has extended the expiration date of its tender offer for all outstanding common shares of Jos. A. Bank, in accordance with terms of the March 11 merger agreement. The offer and withdrawal rights are now scheduled to expire on April 9, 2014, unless further extended.

Waban, Mass. -- Sam's Club and Amazon.com deliver the best customer experience in the retail industry, according to the 2014 Temkin Experience Ratings, an annual ranking of companies based on a study of 10,000 U.S. consumers. Sam's Club and Amazon.com continue their reign as the highest-rated retailers for the third straight year, each earning an "excellent" rating.