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Department Store

  • J.C. Penney awarded for top customer service

    Plano, Texas -- J.C. Penney announced that, for the third consecutive year, it was ranked No. 1 among department store retailers in the Customers' Choice survey released by the NRF Foundation and American Express.

  • IBM: December U.S. online sales up 12%

    Armonk, N.Y. -- The U.S. online retail sector delivered double-digit growth in December 2010 compared with the same period last year, according to analytics-based findings by IBM. Online sales were up 12%, with consumers pushing the average order value up from $171.06 to $190.42 for an increase of 11.3%.

  • JCPenney awarded for top customer service

    PLANO, Texas - JCPenney announced that, for the third consecutive year, it was ranked number one among department store retailers in the Customers' Choice survey released by the NRF Foundation and American Express.

  • Target to open 21 stores and remodel 400 units in 2011

    Minneapolis -- Target is opening 21 stores across 12 states, the retailer announced Tuesday.

    Among the openings include five stores in California, a third store in Hawaii and a SuperTarget in Minnesota.

    “Target takes great pride in designing stores that meet the needs of our guests and the communities we serve,” said John Griffith, Target executive VP. “With the addition of an expanded fresh food assortment, our new stores will offer guests everything they need in one convenient location.”

  • Zale’s holiday same-store sales up 8.5%

    Dallas -- Zale Corp.’s same-store sales rose 8.5% during the November-December selling period. This figure is a key indicator of a retailer's health because it gauges results at existing stores instead of newly opened ones.

    Zale is refocusing its merchandise on diamonds and stepping up training of its workers, said CEO Theo Killion in a Bloomberg report. The company increased the number of salespeople certified by the Diamond Council of America to 2,000, from 800 last year, and plans to add more, he said.

  • No more breakfast at Tiffany's for Quinn

    NEW YORK -Tiffany & Co. announced that James Quinn will retire in early 2012. Quinn joined Tiffany in 1986 and has served as president since 2003, responsible for the company’s sales outside the Americas.

  • Tiffany's president to retire in 2012

    New York City -- Tiffany & Co. announced that James Quinn will retire in early 2012. Quinn joined Tiffany in 1986 and has served as president since 2003, responsible for the company’s sales outside the Americas.

  • Target to open 21 stores in 2011

    MINNEAPOLIS — Target is opening 21 stores across 12 states, the retailer announced Tuesday.

    Among the openings include five stores in California, a third store in Hawaii and a SuperTarget in Minnesota.

    “Target takes great pride in designing stores that meet the needs of our guests and the communities we serve,” said John Griffith, Target EVP. “With the addition of an expanded fresh food assortment, our new stores will offer guests everything they need in one convenient location.”

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