Department Store

New York City -- Wall Street analysts expect retailers to report a healthy end to the holiday season, fueled by discounts, improved consumer sentiment and such tactics as extended hours and layaways, Reuters reported.

Twenty-two major chains, from Macy's Inc. to Costco Wholesale Corp, are likely to post an aggregate 4.3% increase in December same-store sales according to Thomson Reuters.

Ann Arbor, Mich. -- Survey results released Wednesday by customer experience analytics firm ForeSee found that Amazon has continued its trend of high customer service, while other online retail experiences suffered in 2011.

According to ForeSee’s annual Holiday E-Retail Satisfaction Index,
Amazon climbed two points to score 88 on the study’s 100-point scale, registering the highest score from any retailer in 14 consecutive studies.

Chicago -- Thanks to a last-minute shopping rush, Christmas 2011 will likely outpace its prior-year counterpart. According to a report released Wednesday by ShopperTrak, consumers spent approximately $44 billion in GAFO retail sales for the week ending Dec. 24, a 37.8% increase over the previous week and a 14.8% gain over the same week last year.

Foot traffic was also high, increasing 32.4% from the previous week.

New York City -- A report released Wednesday by the International Council of Shopping Centers found that a last-minute shopping surge gave merchants a solid lift during the final week before Christmas.

According to the ICSC-Goldman Sachs Weekly Chain Store Sales Index, same-store sales rose 0.9% for the week ended Saturday compared with the previous week. That is also up 3.4% from the week before and up 4.5% over the same period a year ago.

Washington, D.C. -- The Conference Board report, released Tuesday, found that confidence among consumers rose to an eight-month high in December, increasing to 64.5 from a revised 55.2 reading in November.

The index reading exceeded all estimates in a Bloomberg News survey and was the highest since April.

Philadelphia -- Forever 21 recently relocated and expanded to a two-story location in the newly developed wing at Willow Grove Park, located in eastern Montgomery County just north of Philadelphia. The mall is owned and operated by Pennsylvania Real Estate Investment Trust.

Boca Raton, Fla. -- Indianapolis-based Simon Property Group said that Brian Nelson has been named general manager of Town Center at Boca Raton, located in Boca Raton, Fla.

Nelson will be responsible for mall operations, tenant relations, leasing, marketing, business development, security and customer service.

Nelson was previously the Indianapolis-based area manager for Greenwood Park Mall, Washington Square Mall and four community centers operated by Simon Property Group.

He has been with Simon Property Group since 2000.

Hoffman Estates, Ill. -- Sears Holdings Corp. said Tuesday that it will close between 100 and 120 underperforming Sears and Kmart stores, following dismal holiday sales results for the brands.

The company said it has not yet identified which stores will be shuttered, but said that the closures are part of an overall plan to shift its focus from shoring up underperformers to concentrating its efforts on stronger stores.