Department Store

FRAMINGHAM, Mass. — TJX Cos. is headed for a strong 2012, thanks to fourth-quarter sales and profit growth. The company reported that its fiscal fourth-quarter profit rose 42% to $475.3 million, from $334.4 million a year earlier. The owner of Marshalls, HomeGoods and T.J. Maxx also announced plans to repurchase up to $1.3 billion of stock this fiscal year.

For the quarter, sales rose 6% to $6.7 billion. Same-store sales increased 7%.

A phenomenon that continues to boggle my mind and, in many cases impress me, is how the Texas economy continues to flourish. Even in the midst of the recent economic downturn that left few retail markets untouched, the Lone Star State remained one of the few bright spots in a recessionary sky.

Omni-channel, seamless customer experience, empowered consumers and mobile commerce were among the buzzwords at the National Retail Federation’s Annual Convention & EXPO in New York City. The show attracted a record 25,000 retail executives, suppliers and consultants, the most in its 101-year history. Reflecting the global nature of retail, there were some 5,500 international participants from 78 countries.

Despite the fact that the nation is still in the throes of winter, albeit a mild one, open-air centers continue to draw shoppers and generate leasing interest among retailers.

In the early days of upscale lifestyle centers, and before enhanced strip centers and specialty formats, the longevity of some open-air centers came under question as developers, retailers and consumers alike challenged the shopability of the format outside the sunbelt regions.

DALLAS — Zale has named Beth Pritchard to its Board effective March 9. This appointment will increase the total number of board seats to eight.

Fort Meyers, Fla. -- Chico's FAS reported that its fourth quarter earnings rose a better-then-expected 21%, helped by a strong performance of its White House | Black Market brand.

For the quarter, the chain posted a profit of $25.1 million, up from $20.7 million a year earlier.

Sales rose 20% to $569.2 million. Same-store sales increased 8.7%. By division, the Chico's/Soma Intimates brands' comparable sales increased 5.5% and White House | Black Market same-store sales increased 15.4%.

Bentonville, Ark. -- Wal-Mart Stores Inc.'s fiscal fourth-quarter profit dropped 4.2%  on higher costs, but its U.S. business continued to draw in more shoppers.

Net income was $5.16 billion in the three months ended Jan. 31, compared with $6.05 billion in the year ago period. Net sales, excluding membership fees from its Sam's Club division, rose 5.8% to $122.3 billion.

Ann Arbor, Mich. -- Publix Super Markets and Nordstrom are the highest ranked bricks-and-mortar retailers in a report released Tuesday by the American Customer Satisfaction Index (ACSI). While supermarkets overall are up 1.3% to 76, Publix remains the grocer to beat, with a score of 84.

The best of the best among all retailers — traditional or online — is Amazon, with a score of 86, followed by online retailer Newegg at 85. Next in line are two more websites: Overstock at 83 and eBay at 81.