Convenience Stores

Waban, Mass. -- H.E.B. Grocery, Trader Joe's, Chick-fil-A, and Publix earned the highest scores in the 2014 Temkin Experience Ratings, which ranked 268 companies across 19 industries. Joining those firms in the top 14 spots are Aldi, Food Lion, Sonic Drive-In, credit unions, Dairy Queen, Kroger, Piggly Wiggly, Regions, Sam's Club, and Starbucks.

Think brick-and-mortar retail is doomed in an increasingly digital world? Visit Sephora, where consumers line up to sample the dizzying array of beauty products. Watch as a bunch of excited kids go through the rounds at Build-A-Bear-Workshop. Listen as a pharmacist at Walgreens gives some advice to a harried mom whose kids are coming down with something. Stop in at H-E-B, Whole Foods Market or some other great supermarket and breathe in the tantalizing aromas. Fool around with the latest gadgets at Apple or one of the new generation of AT&T and Verizon stores.

Schenectady, N.Y. -- Price Choppers Supermarkets/Golub Corp. has named Ryan C. Hill as VP of construction and engineering. He will be responsible for planning the overall engineering, architectural and construction activities for the 132-store chain.

Hill comes to Price Chopper from Walgreens, where he served as senior director of construction.

Ahold USA has appointed Tom Lenkevich as president of the company’s Giant/Martin's division, effective March 4, reporting to Bhavdeep Singh, EVP operations, Ahold USA.  

Gates, N.Y. - Wegmans Food Markets begins recruitment for full-time positions March 4 for its latest Massachusetts location, Burlington, which is scheduled to open in fall 2014. The company's third location in the state is a 135,000 sq.-ft. supermarket that includes a Market Cafe with indoor and outdoor seating. Going forward, Wegmans also plans to open more stores in Massachusetts, including a location in Westwood, in 2015.

ECRM compared retail circular advertising in February 2013 versus February 2014 and noted trends occurring across top retail chains. The home improvement retailers have continued to reverse trends from 2013. Home Depot doubled its page count and slightly decreased ads per page, leading to longer, slightly less dense circulars. Despite this, Home Depot still ran less than a quarter of the number of pages that Lowe’s ran, largely due to Lowe’s running three circulars to Home Depot’s one.

By Alan Gettelman and Richard Duncan

It’s a fact: Safety awareness and accessibility compliance translates into ease of use for all customers. The Americans with Disability Act Accessibility Standards (ADAS) and ASTM (American Society of Testing and Materials) requirements not only make store spaces accessible, but should also help owners/operators avoid complaints and possible penalties.

Here are some key points:

Carlisle, Pa. -- Ahold USA on Monday announced that Tom Lenkevich will join the company’s Giant/Martin's division as president, effective March 4.

Lenkevich, who most recently served as COO and senior VP retail operations at Save-A-Lot Food Stores, will manage all aspects of the division, with responsibility for Giant and Martin’s sales, operating profits, organization and people.