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The Three Rules of CRM: Automate, Automate, Automate
Recent news that Starbucks will soon start offering a feature on its Square payment app that automatically prompts customers to leave a tip for appropriate purchases and also calculates “basic,” “better” and “best” tip amounts serves as a reminder of the three rules of modern CRM. Automate, automate, automate.
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Two new retailers sign into Glen Town Center in Glenview, Ill.
Chicago — Forever Yogurt and T’s Code, a women’s clothing boutique, have leased shops in Glen Town Center in Glenview, Ill. Forever Yogurt has taken 1,134 sq. ft., and T’s Code will occupy 1,789 sq. ft. CBRE represented the landlord, Bank of America Commercial Mortgage, in both leases.