Convenience Stores

Over the last decade, U.S. airport in-terminal dining and retail programs have begun a transformation. As passengers’ time spent within terminals has increased, the demand for enhanced airport in-terminal experiences has equally increased. In turn, the state and local governments that own and operate all commercial service U.S. airports have shifted their retail and dining programs from generic offerings with minimal services to programs with a wide variety of specialty retail and dining brands, innovative technology and upscale amenities to respond to the new consumer expectations.

Golden Pantry protects customer data with secure network

Champaign, Ill. – Quick-service chain Jimmy John’s Gourmet Sandwiches reportedly had customer credit card information stolen from its payments systems at 216 of its 2,000 stores by hackers. According to Bloomberg, log-in credentials from a payment systems vendor were used by hackers to infiltrate POS systems at its stores between June 5 and Sept. 5.

Jimmy John’s first learned of the breach on July 30 and has been using forensics experts to investigate it. The retailer says the breach has been contained.

New York -- More than half of consumers will spend more for the Halloween holiday than they’ll spend for either Mother’s Day or Father’s Day, according to the 2014 Halloween Happenings Survey by Alliance Data Retail Services, which manages credit card programs.

Some highlights include:

• 67% of consumers buy Halloween candy that they like, in case they want to enjoy a few treats before the tricksters ring the bell.

Miller Lite is celebrating Hispanic Heritage Month with Danny Trejo and Richard Rawlings by making a $10,000 contribution to the ¡Adelante! U.S. Education Leadership Fund. The two celebrities will go head to head during a friendly beer sales competition slated to take place before the start of the Sept. 28 Cowboys game at AT&T Stadium in Dallas.

Walmart has been on a building boom in Northwest Arkansas. Small-format Express stores have been open now for several years, the new convenience concept Walmart To Go opened earlier this year and the latest development is a hybrid concept that allows online grocery orders to be picked up at a dedicated drive-through facility.

Canton, Mass. – Dunkin’ Donuts is recruiting franchisees in Minnesota with an emphasis on Minneapolis and Mankato. Seven freestanding Dunkin' Donuts locations are planned to open during the next several years in the greater Duluth area.

To help fuel growth in Minnesota, special development incentives are available, which include reduced royalty fees for three years and up to $10,000 in local store marketing for stores that meet certain goals.

Seattle -- Starbucks Corp. will acquire the remaining shares of its Japanese joint venture, Starbucks Coffee Japan, for $913 million to accelerate growth across multiple channels in the country, including the introduction of new concepts such as Teavana. The acquisition is the largest to date made by Starbucks. Japan is the company’s second-largest market in store sales after the United States.

“Full ownership in this market is the right approach for the future," said Troy Alstead, COO, Starbucks, in a conference call with analysts.

By Francesca Nicasio, Retail Expert, Vend

Implementing rewards programs is a common best practice in retail for a host of reasons. These programs can increase sales, encourage repeat purchases, and can provide a wealth of data and insights into the shopping behaviors of customers.

Fort Worth, Texas – RadioShack Corp. has reportedly so far been unsuccessful in its efforts to convince an unidentified ‘major vendor’ to modify a commercial agreement in a way that could benefit a financial restructuring. According to the Wall Street Journal, RadioShack still has not identified the vendor or exactly what terms it wants to restructure, but has been negotiating with wireless carriers including AT&T and Sprint to ease the terms under which the retailer is allowed to resell equipment.