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Survey: Chick-fil-A nabs second place in customer service
Waban, Mass. - Chick-fil-A took the second spot in the annual Temkin Customer Service Ratings, tops among all retailers and food service chains. Other retailers and food service companies in the top 12 include Aldi, Trader Joe's, Publix, Panera Bread, H-E-B, Amazon.com, and Bed Bath & Beyond.
Supermarkets, retailers, and banks, as an industry, earned average ratings of "strong.” Retailers RadioShack and Sears were ranked at least 15 points below retail industry average.
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Gander Mountain opens a second store in St. Louis metro area
O'Fallon, Ill. -- Gander Mountain will open a store in O'Fallon, Illinois, on May 28.
The new 61,000-sq.-ft. Gander Mountain store features an exterior and interior layout that reflect its new store design, featuring innovative interior elements, displays and fixtures.
"We are excited to open our second Gander Mountain location in the St. Louis Metro and provide the countless outdoors enthusiasts with the gear they need," said Gander Mountain president and COO Mike Owens.

