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Consumer Electronics

  • Study: Bigger doesn’t always mean better customer experience

    Forrester Research has identified the retailers with the most and least satisfactory experience, and a very prominent name scored poorly.  
  • Passing of the baton at J.C. Penney

    Some three years after he returned to save J.C. Penney, industry veteran Myron E. (Mike) Ullman will retire from the company on Aug. 1.    Ullman is passing the reins of chairman of Penney’s board of directors to current CEO Marvin R. Ellison. The succession is in accordance with a transition plan the company outlined in 2014.  
  • Texas Sugar Refinery slated for 855,000-sq.-ft. mixed use project

    The 26-acre property of the Imperial Sugar Refinery in Sugar Land, Texas, has been purchased by a developer that intends to transform it into a mixed-use facility comprising a hotel, apartments, and a 290,000 sq. ft. retail and entertainment center.

  • NRF: back-to-school spending to reach $75.8 billion

    With back-to-school spending on a “stock up” cycle rather than a “make do” cycle, total spending for K-12 and college school supplies is expected to reach $75.8 billion, up from last year’s $68 billion, according to the National Retail Federation’s annual survey conducted by Prosper Insights and Analytics.   
  • GameStop goes seamless with geeky ‘loot’

    Even geeks appreciate the convenience and hands-on experience of visiting a physical store.   Recognizing the continuing popularity of brick-and-mortar, specialty video game retailer GameStop Corp. has been extending its pure-play ThinkGeek banner into physical stores. GameStop purchased ThinkGeek parent company GeekNet Inc. in 2015. ThinkGeek specializes in selling “loot,” or collectible items and memorabilia, rather than video games.  
  • GameStop has big plans for virtual reality

    Augmented reality mobile game Pokémon Go has given a big sales boost to GameStop.  
  • Appliance wars: A tale of two retailers

    J.C. Penney and Sears are turning up the heat on one another in the appliance category — and that translates into good news for consumers.     Penney began rolling out expanded appliance departments to stores nationwide this past weekend, offering aggressive price cuts and other special deals, Fortune reported.   
  • Study: Wearable technology – hype or hope?

    Wearable technology has a way to go before it becomes mainstream, but perhaps not as far as some observers think.  
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