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Apparel

  • Express beats customer expectations through outsourced services

    Omnichannel has pushed the envelope on customer expectations, and retailers need to deliver — literally.   Express is not only meeting customer expectations, it is exceeding them by outsourcing its fulfillment and freight operations to Radial. The omnichannel technology and operations provider’s Richwood, Kent.-based fulfillment center features space specifically built out to support Express’ back-end omnichannel needs.   

  • Macy’s to host first national holiday hiring day

    Macy’s is the latest retailer to announce it will hire roughly the same amount of holiday employees as last year.    This holiday season, the department store giant plans to hire approximately 83,000 associates for positions across its Macy’s and Bloomingdale’s stores, call centers, distribution centers and online fulfillment centers nationwide.   

  • Ascena Q4 profit misses

    Ascena Retail Group Inc., which operates apparel stores under the Ann Taylor, Loft, Lane Bryant and other banners, on Monday reported fiscal fourth-quarter earnings worse than Wall Street expected and also gave weaker-than-expected guidance for fiscal 2017.   The parent company of Lane Bryant, Ann, Justice and other apparel banners reported net income of $13.8 million, after reporting a loss in the same period a year earlier.  

  • Department store retailer in expansion mode

    Not all department stores are scaling back on their portfolio.    Von Maur Department Stores has opened its third location in the state of Georgia, a 165,000-sq.-ft. store at the Mall of Georgia in Buford.  

  • Von Maur adds new location for specialty store format

    Von Maur is slowly expanding its Dry Goods women’s specialty store format.   The retailer has opened a 4,000-sq.-ft. store at Woodland Mall. Since launching in 2010, Dry Goods has grown to 19 locations across six states.   Dry Good’s name and  store design were inspired by Von Maur's heritage as a dry goods store, dating back to 1872 in downtown Davenport, Iowa.    

  • Helzberg strives for multichannel VIP customer experiences

    Helzberg Diamonds is committed to “making people feel loved.”   By adopting a set of multichannel customer experience management solutions, the jeweler is taking the next step to “wowwing” its shoppers with more personalized customer service cross-channel.   

  • Custom menswear start-up expanding in U.S.

    Hot on the heels of its first U.S. store, Surmesur, a made-to-measure online men’s clothing retailer, has brought its original custom menswear concept to Chicago.   The Chicago store is the eighth for the custom menswear retailer and the second outside Canada's borders, with the recent opening of a store in Pittsburgh.  

  • Discounter in more store closings

    Kmart continues to shrink.   The chain is closing another 64 stores, Marketwatch.com reported.   The latest round of closings are in addition to a decision by Kmart parent Sears Holdings Corp. last April to close 68 Kmart stores this year, the report said.   Kmart operated 941 stores as of Jan. 30, meaning it has now announced plans to close about 14% of its locations.
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