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Apparel

  • Brand Activation

    I’ve seen the future of retail. And it’s not all online, not by a long shot.

    First, let’s deal with the elephant in the room. Yes, traditional brick-and-mortar retailers are confronted with challenges on multiple fronts. Adapting stores to accommodate today’s digitally savvy and demanding customers is no easy feat.

  • Off-pricer tops earnings expectations

    The off-price segment continues to be one of the brightest spots in brick-and-mortar retail.    Ross Stores on Tuesday reported earnings per share for the fourth quarter ended January 28, 2017 of $.77, up 17% from the prior year, on net earnings that rose 14% to a better-than-expected $301 million. But the retailer offered a cautious outlook amid economic and industry challenges.    Ross’ sales quarter grew 8% to $3.5 billion. Same-store sales increased 4%.   

  • Woodbury’s Anything but Common

    In the course of interviewing experts for this month’s open-air report, I heard two admiring references to Woodbury Common. It wasn’t the first time I’d heard the Simon Premium Outlet center used as an exemplar of traits modern retail should strive for — things like great customer experience, well-curated stores, and good food. I thought it time that I take a drive up to Orange County, N.Y., and see what all the fuss was about.

  • Breakout Retailers

    CSA’s annual award program honors five growing brands

    Innovation in retail means breaking down barriers, navigating a fiercely competitive marketplace and making connections with increasingly demanding customers. In this section, Chain Store Age profiles five retailers that are succeeding in both. They are the winners of CSA’s Breakout Retailers Awards.

  • Nasty Gal to live on

    Nasty Gal is getting a new lease on life — but only in the digital space.   The brand, which was acquired out of bankruptcy in early February by British online fashion group Boohoo.com, will live on under new leadership as a pure player. Nasty Gal recently closed its two brick-and-mortar stores, both of which were in the Los Angeles area.    

  • Going Against the Grain

    Large-format experiential stores focus on customer experience, convenience

    At a time when many retailers are cutting back on brick-and-mortar investments to focus on e-commerce, a few notable ones are taking the opposite approach. They are launching large-format experiential stores to immerse customers in the full brand experience and offer items in each product category, from couches to dresses.

  • Survey: America’s favorite stores are…

    A regional department store, a warehouse giant, a discount supermarket and an online powerhouse rank among the nation’s favorite retailers.    That's according to the American Consumer Satisfaction Index, which rates consumers’ satisfaction across six retail industries. The report found that satisfaction with the overall retail trade rise 4.7% in 2016 to a score of 78.3 (on a 100-point scale) an all-time high for the sector.  

  • Quincy Mall works with town to land Slumberland

    With just over 50 stores, Quincy Mall is hardly the biggest regional center in the nation, but it’s a big deal in the rural Mississippi River town of Quincy, Illinois, just a skiff’s ride from Mark Twain’s hometown of Hannibal, Missouri. And it was big news in Quincy when the J.C. Penney in the Cullinan-owned property closed shop.  
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