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Indian fashion retailer personalizes experience with cognitive learning
Fashion retailer abof is breaking new ground by leveraging machine learning and natural language to better service its online shoppers. Aditya Birla Online Fashion (abof) sells apparel, footwear and accessories for men and women, and has a strong millennial consumer base. Knowing this customer segment expects a highly convenient and distinctive customer service, abof needed a way to personalize its online experience. -
Gap veteran joins Lululemon board
A veteran retailer has been named co-chairman of Lululemon Athletica. The retailer has appointed Glen Murphy to its board as co-chairman, effective immediately. Murphy served as chairman and CEO of Gap Inc. from 2007 to 2014. Prior to that, he was CEO of Canadian drugstore chain Shoppers Drug Mart. Currently, Murphy is head of FIS Holdings, where he is responsible for leading the high-impact consumer-focused investment firm deploying a combination of operating guidance and capital flexibility.

