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Apparel

  • Nordstrom entering bridal business with dedicated in-store shops

    New York - Nordstrom is putting its foot in the bridal business, opening an in-store bridal boutique called the Wedding Suite at its Chicago flagship on North Michigan Avenue, according to the Chicago Tribune. The department store retailer is positioning itself as a one-stop shop for wedding parties, and will unveiling 14 bridal salons at stores nationwide over the next six weeks, the report said.

  • Survey ranks top 10 retailers for customer service

    Washington - Amazon.com, Nordstrom and J.C. Penney are just a few of the retailers that made the grade on the list of the top 10 retailers for customer service as selected by shoppers in the sixth annual NRF Foundation/American Express Customers’ Choice survey.

    The survey, which asked 9,291 shoppers which retailer provides the best customer service, was conducted by BIGresearch. In alphabetical order, the top 10 retailers for customer service are:

    • Amazon.com

    • J.C. Penney

  • Exec promotions announced at Kohl's

  • Solstice taps Demandware for e-commerce platform

    Woburn, Mass. - Demandware on Monday announced that sunglass specialty retailer Solstice is taking its first step into the ecommerce arena by announcing the launch of its new online retail store www.solsticesunglasses.com built on the Demandware Commerce platform.

    The new site mirrors the company’s upscale store design, combining clean sophisticated lines with the brands’ seasonal advertising campaigns. It offers more than 40 luxury, designer and sport sunglass brands,  with easy-to-navigate search options designed to make shopping easier.

  • Macy’s unveils new design for footwear department

    New York - Macy’s has debuted a new environment for one of its signature businesses—women’s shoes—at its store in Oak Brook, Ill. The plan is for elements of the updated format to be implemented in additional locations going forward.

    The revamp, designed by Charles Sparks + Company, Westchester, Ill., has a clean, modern look. It features “runway” fixtures, sweeping lines and monolithic linear shelving concepts. A semi-transparent screen-like segmentation of spaces allows trend statements to flow easily within the overall plan.

  • Experian Hitwise finds visits to the top 500 sites up 13% on Black Friday

    New York - Visits to the top 500 retail sites increased 13% on Black Friday, according to data from Experian Hitwise. For the sixth year in a row, Amazon was the top retail site receiving traffic on Black Friday. Walmart was the second most visited retail site, followed by Target. But Target’s visits increased 13% on versus 2009, representing the biggest increase among the top five sites. The top 20 retail sites accounted for 61% of all visits among the top 500 retail sites.

  • Coyote Management names Lakeshore Mall GM

    Gainesville, Ga. - Addison, Texas-based Coyote Management, L.P. announced that Debora M. Overholt has been named general manager for Lakeshore Mall, in Gainesville, Ga.

    Lakeshore Mall, opened in 1969, and is a single-level, 517,153-sq.-ft. enclosed regional mall anchored by J.C. Penney, Sears and Belk.

  • Roots simplifes business communications with Opterus solution

    Toronto - Opterus announced that specialty apparel retailer Roots Canada Ltd. has eliminated the use of e-mail at their stores and now remotely manages its 119 locations entirely through Opterus’ Store Ops-Center. Roots, which branded the solution Roots Ops-Center, has taken advantage of Opterus’ Web-based technologies to streamline business processes and improve communications with its stores.

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