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NRF’s Diamond History
The annual NRF Convention & EXPO has a strong history, and while the show’s early concept has evolved over the last century, its message remains the same: to bring together industry decision makers who want to find ways to drive their business.
Some attendees often question why NRF is held in New York City during January, when the weather can be downright brutal. But the reason is easy.
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Holiday 2010: Online Winners in Customer Satisfaction
Amazon and Netflix are the top scorers in terms on online customer satisfaction, according to the sixth annual ForeSee Results E-Retail Satisfaction Index (U.S. Holiday Edition). Both had a score of 86 on the study’s 100-point scale, with 80 generally considered the threshold for excellence. Here are the study’s top performers: