Apparel

Bensalem, Pa. -- Charming Shoppes announced that Elizabeth Crystal has joined Lane Bryant as senior VP/CMO.

Crystal will develop and lead the brand positioning, marketing, and advertising strategies for the Lane Bryant and Cacique brands. She was most recently the senior VP, worldwide marketing for Revlon and Almay Color Cosmetics.
 

SAN FRANCISCO — In an effort to help the thousands of troops returning home from serving overseas, Banana Republic has announced “Our Duty to You,” a program created to help military personnel prepare for their next professional opportunities. 

Pasadena, Calif. -- The Disney Store announced Tuesday that it will open new stores with its new design in Japan, China, Italy, North America and Canada by the end of 2012. According to the company, the store opening slate includes an inaugural location in Shanghai, China opening in the fall, making it the 12th country to receive the interactive retail model.

Thirteen new and remodeled Disney Store locations are scheduled to open in North America in 2012, include state concept debuts in Colorado, Connecticut, Delaware, Utah and Virginia.

New York City -- According to a survey released Tuesday by the NRF Foundation and American Express, Amazon.com has the best customer service among U.S. retailers.

The seventh annual Customers’ Choice survey, conducted by BIGinsight and polling 9,374 shoppers, saw the same group of retailers occupy the Top 10 spots in the poll, with some place-switching.

Armonk, N.Y. -- IBM announced that Abercrombie & Fitch Co. is working with IBM software to help the company transform its online business to achieve greater speed and efficiency. The initiative is part of Abercombie's strategic goal to expand its direct-to-consumer capabilities and drive its e-commerce business to $1 billion.

Bethlehem, Pa. -- Peeps & Co., the retail division of candy-manufacturer Just Born, whose brands include Peeps and Mike and Ike, has opened a store at Mall of America, Bloomington, Minnesota.

The new Peeps & Co. is designed to offer a fun, energy-filled retail experience that features customized music, lights, interactive displays, as well as current and historic video about the company’s candy brands. The merchandise includes a mix of branded apparel, accessories and gifts.

Springfield, N.J. -- Luxury watch maker Tag Heuer opened its second North American flagship boutique, an 800-sq.-ft. space in Aventura Mall, Aventura, Fla.

The store is designed as a "lifestyle lounge" and is adorned with Tag Heuer accessories that range from vintage stainless steel cufflinks to the brand's technologically advanced eyewear and communication devices.

New York City -- Saks Inc. announced that Jack L. Stahl, 58, was appointed to the company’s board of directors effective Jan. 16. He also will serve on the audit committee of the board.

From 2002 through 2006, Stahl served as president and CEO of Revlon. Prior to joining Revlon, he spent over 20 years with The Coca-Cola Co.
 

Henderson, Nev. -- A Monday report by Reuters said that online shoe retailer Zappos was hacked over the weekend, affecting 24 million customers in its database.

The retailer, which is owned by Amazon.com, said that customers' names, email addresses, billing and shipping addresses, phone numbers and the last four digits of credit cards numbers and scrambled passwords were stolen. But it said the hackers had not been able to access servers that held customers critical credit card and other payment data.

New York City -- ShopperTrak reported Monday that national retail sales, when compared with the same period last year, rose 3.5% during November and December, while foot traffic decreased 3.1%.