Holiday sales hit new record — so do full-year salesDespite inflation and high interest rates, consumers ramped up their spending in December, helping to end the holiday season and full year on an upbeat note. Study: Consumers undeterred by stricter policies as returns continue to increase Higher restocking and shipping fees and shorter windows aren’t stopping customers from making returns, which are eating into retailers’ profitability. Gap makes two C-suite appointments The new CEO of Gap Inc. has made his first executive appointments — with one joining the chain from his prior company. DoorDash continues expanding beyond food service delivery DoorDash is adding new retail partners in the recreational vehicle, specialty golf, sporting goods, and health and wellness verticals. Puma unifies disparate e-commerce solutions on single platform A global athletic footwear, apparel and accessories brand is centralizing e-commerce analysis and operations. Leadership changes at Carter’s include new COO Carter's, Inc. is making some changes in its C-suite. REI to open 10 stores in 2024 REI Co-op is opening stores across the U.S. this year and next. Survey: Customer-friendly return processes boost loyalty Providing free returns is an effective way for retails to gain loyal customers. Victoria’s Secret to deploy Google Cloud AI across the enterprise Victoria's Secret & Co. will deploy artificial intelligence (AI) to improve its customer and employee experience. Neiman Marcus Group reaches sustainable milestones early Neiman Marcus Group is a year ahead of schedule on several environmental, sustainability and governance (ESG) goals. First Previous 148 149 150 151 152 Next Last