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Survey: J.Crew.com tops in overall customer service
New York -- J.Crew ranked No. 1 overall in customer service in September for the third consecutive month, in a monthly survey by StellaService, the independent ratings provider that ranks online retailers according to their customer service. StellaService measures companies monthly across four service areas: phone, email, shipping and returns.
Here is a look at the top finishers in the four individual categories:
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JLL hiring in Austin
Austin, Texas — Jones Lang LaSalle has hired Todd Wallace and Robert O’Farrell to lead its retail brokerage practice in Austin, Texas. Wallace joins the firm as an executive VP and O’Farrell will serve as a senior VP.
“We’re committed to growing our local market retail practice in key hubs around the United States,” said Greg Maloney, president and CEO of Retail, Jones Lang LaSalle.