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  • Report: Jcrew.com tops in online customer service

    New York -- For the second consecutive month, Jcrew.com ranked No. 1 overall in customer service performance in the Stella Monthly Benchmarks, a ranking of the best online customer service performance in the United States. Rounding out the top five, were the e-commerce sites of Ralph Lauren, L.L.Bean, Kate Spade and Saks Fifth Avenue.

  • Calypso St. Barth signs into Malibu Country Mart

    Malibu, Calif. — Calypso St. Barth will open its fifth Southern California store on Oct. 18, at the Malibu Country Mart. Existing SoCal stores are in West Hollywood, Brentwood, Century City and Montecito.

    Malibu Country Mart encompasses six acres and leases to 68 tenants offer high-end retail, dining and services.

     

  • Gordmans to open in Boise’s Southshore Center

    Boise, Idaho — Gordmans Inc. has signed an anchor lease for 50,505 sq. ft. at Southshore Shopping Center in Boise, Idaho, said Pine Tree Commercial Realty LLC. The store is slated to open next spring.

    The property is owned by Pine Tree –Inland Development I LLC, a joint venture between Inland Real Estate Corporation and Pine Tree Institutional Realty LLC, an affiliate of Pine Tree Commercial Realty.

    Mark Bottles Real Estate Services represented the landlord in the transaction.

     

  • WiggleWorks Kids to open in Puyallup Mall

    Puyallup, Wash. — WiggleWorks Kids has leased a 4,500-sq.-ft. space for an indoor playground and birthday party center in the South Hill Mall in Puyallup, Wash. WiggleWorks will open the first week in December. It will be WiggleWorks second playground. The first is in Bellevue, Wash.

    In addition to the playground, the WiggleWorks offers a semi-private part room equipped with a small kitchen for birthday parties, community gatherings and family gatherings.

  • J.Crew Factory signs into Plymouth Meeting Mall

    Plymouth Meeting, Pa. — J.Crew Factory, which offers still fashionable apparel from past J.Crew collections, plans to open a 6,100-sq.-ft. store in The Plaza Shops at Plymouth Meeting Mall this fall.

    Anchored by Macy’s and Boscov’s, Plymouth Meeting Mall offers more than 100 specialty retailers. Whole Foods Market and Café anchors The Plaza Shops extension of the mall. Pennsylvania Real Estate Investment Trust www.preit.com owns, manages and leases the property.

     

  • Saks Off 5th plans seven new stores

    New York – Saks Inc. plans to open seven new Saks Fifth Avenue Off 5th stores in 2014: The Outlets at Bloomfield in Pearl, Miss.; Potomac Mills in Woodbridge, Va.; Palm Beach Outlets in West Palm Beach, Fla; Outlet Shoppes at Louisville/Lexington, Ky.; Twin Cities of Eagan in Minneapolis, Minn.; The Mayfair Collection in Mayfair, Wis.; and Easton Gateway in Columbus, Ohio.

  • Rue La La hires publishing exec as CMO

    Boston – Rue La La has appointed Robin Domeniconi as chief marketing officer overseeing the company's marketing and creative departments. Domeniconi will report to Steve Davis, CEO of Rue La La.

    Domeniconi previously served as chief brand officer for Elle Group, In addition, she has held the position of VP of advertising sales, marketing, and publishing at Microsoft as well as seven-year tenure at Time Inc. where she launched and published Real Simple magazine.

  • Toys “R” Us loss triples in Q2

    Wayne, N.J. -- Toys "R" U widened its loss in the second quarter on lower sales at its stores in the United States and Europe. The company reported a loss of $113 million, compared with a year-earlier loss of $36 million.

    Net sales for the quarter, ended August 3, dropped 6.9% to $2.38 billion. Same-store sales declined 3.5% in the U.S. and 3.8% abroad. The retailer attributed the decline primarily to decreases in the juvenile and entertainment (which includes electronics, video game hardware and software) categories.

  • Sycamore takes 8% stake in Aeropostale

    New York -- Private-equity firm Sycamore Partners disclosed through a filing with the U.S. Securities and Exchange Commission on Tuesday that an affiliate, Hummingbird LLC, had taken an 8% stake in Aeropostale.

    Sycamore through its Hummingbird LLC unit, bought about 6.3 million shares of Aeropostale, according to the filing. That would make it the retailer’s fourth-largest shareholder, according to data compiled by Bloomberg.

     

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