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Online retailers get back to basics
NEW YORK — Online retailers are focused on retaining existing shoppers by giving them a better online shopping experience.
As shoppers become increasingly connected, online retailers are developing strategies to increase web conversion and loyalty.
According to the 2013 Shop.org/Forrester Research Inc. State of Retailing Online survey, 51% of retailers surveyed say their top priority for 2013 is site optimization, including checkout optimization, alternative payments, user experience, testing and product detail page enhancements. -
SWAT team ends hostage drama at Nordstrom Rack in Los Angeles
New York -- Two armed men invaded a Nordstrom Rack in Los Angeles on Thursday night and took 14 employees captive, sexually assaulting one, injuring three others and locking the detainees in a storage room for hours, the Los Angeles Times reported.
The hours-long hostage drama ended early Friday with a police SWAT team surging into the shop and rescuing 14 workers. The armed men escaped.