Retail

Ten years ago, demographic experts predicted a looming talent shortage: When the massive baby boom generation retired, the small Generation X would not have enough experienced leaders and managers to fill the positions that boomers would vacate.

The Glimcher Realty Trust pipeline is filled with open-air centers. "We're seeing a lot of opportunity in the market and even our own portfolio with open-air right now," said Michael P. Glimcher, chairman and CEO, Columbus, Ohio-based Glimcher.

Over the last three years, Glimcher has acquired five properties. Four were open-air. Today, open-air centers account for about 20% of the company's 29 properties.

Recently, Glimcher shared his insights about open-air and enclosed centers with Chain Store Age contributing writer Michael Fickes.

A guest approaches the concierge desk and asks for help finding a gift. The concierge knows the retail selection and can help. If the product is unavailable here, the concierge will, if necessary, send her to another store across town.

That sounds like Nordstrom service.

But this isn't Nordstrom. It is the concierge desk at The Americana at Brand in Glendale, Calif., a mixed-use development from Los Angeles-based Caruso Affiliated. It's what happens at every center in the Caruso Affiliated portfolio of 2.1 million sq. ft. of retail and residential properties.

San Diego -- PriceSmart announced that for the month of April 2013 net sales increased 10.7% to $176.1 million, from $159.1 million in April a year earlier. For the eight months ended April 30, 2013, net sales increased 11.0% to $1,483.8 million.

For the four-week period ended April 28, same-store sales for the 29 warehouse clubs open at least 13 1/2 full months increased 9.6%, compared to the four-week period last year.

FRAMINGHAM, Mass. — Staples has appointed Faisal Masud as its new EVP of global e-commerce. In the newly created role, Masud will be responsible for leading online and digital growth. He will report to Demos Parneros, president of North American stores and online for Staples.

PHOENIX — Reality television star and Poison frontman Bret Michaels is bringing the eighties back to PetSmart with the Pets Rock collection, a line which has expanded to a throwback, neon-inspired line of apparel, toys and accessories for dogs.

Robotics and smartphone app power Amazon vet's retail start-up

A Seattle-based retail start-up with an in-store backend robotic system and a smartphone app that rivals the convenience of an online shopping cart is generating big buzz these days. Founded and headed up by Nadia Shouraboura, former head of supply chain and fulfillment technologies for Amazon.com, Hointer combines the best of online and brick-and-mortar retailing to take the hassle out of shopping.

Building stores requires a particular type of expertise on the part of the contractor. Chain Store Age spoke with Gregg Zysman of All-Rite Construction Company about what retailers should look for when hiring a contractor.

What are the most important factors retailers should consider when selecting a contractor?

The most important factor is to select a contractor that specializes in retail construction. Look for membership in associations like the Retail Contractors Association and a list of recognized retail clients.