Retail

For the second time in the past six years, 99 Cents Only said it was unable to file its annual report within the timeframe specified by the Securities and Exchange Commission.

The company’s annual report on form 10-K for its fiscal year ended March 30 was due at the SEC no later than June 28. However, because of a range of inventory valuation issues identified by auditors and a new CFO, the company said it was unable to file the report without unreasonable effort or expense. The company did not indicate when it planned to file the report other than as soon as practicable.

A carefully designed customer experience is the cornerstone of modern omni-channel customer relationship marketing. Retailers painstakingly craft marketing messages and engagement strategies that a customer will encounter at a specific time, in a specific place, via a specific channel. The experience often has some flexibility built in so it can adapt to individual customer behavior, wants and needs.

Cherry Hill, N.J. -- A reimagined Build-A-Bear Workshop will open at Cherry Hill Mall this fall in a new 2,000-sq.-ft. location in the J. C. Penney wing. The new design incorporates technology into the personalized stuffed animal-making experience.

Richmond, Va. -- Five retailers have signed five leases, taking a total of 23,700 sq. ft. of retail space in the metropolitan Richmond, Va., market, according to Divaris Real Estate, Inc., the broker representing the retailers.

Fort Worth, Texas -- RadioShack has named marketing and communications executive Merianne Roth as the company’s new VP of communications, a newly created role at the electronics retailer.

She joins RadioShack from the Fort Worth Convention and Visitors Bureau, where she was VP of marketing and communications. Her background includes leadership roles for J.C. Penney, where she was director of consumer brand marketing and publicity, and Pier 1 Imports, where she served as senior manager of public relations.

Broomfield, Colo. – Famous Brands International, parent company of TCBY Yogurt and Mrs. Fields Cookies, has appointed Neal Courtney as CEO. Neal had been serving as the company's interim CEO since February and served as COO since May 2012.

New York -- Teen apparel retailer Aeropostale will enter Mexico through a licensing agreement with Distribuidora Liverpool, S.A. de C.V. ("Liverpool").

The agreement includes the opening of branded Aeropostale shop-in-shops in Liverpool department stores across Mexico beginning this summer, in addition to rolling out freestanding stores. The first standalone is scheduled to open this summer, in Mexico City’s Sante Fe Mall.

New York – XO Group Inc., parent company of wedding/baby-themed e-commerce brands such as The Knot, The Bump and ijie.com, has named Michael Steib president, effective July 1. Steib most recently served as CEO of Vente-Privee USA, an e-commerce venture backed by American Express, and also held digital executive positions at companies including Google and NBC Universal.