-
Report: Court overturns $1 million RadioShack receipt settlement
Fort Worth, Texas – A class-action settlement RadioShack Corp. reached with consumers that offered them $10 vouchers as compensation for printing their credit and debit card expiration dates on receipts has reportedly been overturned by the 7th U.S. Circuit Court of Appeals in Chicago. According to Reuters, a panel of three federal judges said the total $1 million settlement is too small considering the amount of legal fees that must be paid.
-
Survey: Online retailers focus on customer-facing services for holiday
King of Prussia, Pa. – Online retailers are prioritizing immediate investments in customer-facing tactics such as price, marketing and customer service over strategic infrastructure for the 2014 holiday season. According to the 2014 Holiday Retail Audit, a U.S. survey of more than 1,000 ecommerce and marketing professionals from retailers with revenues of $5 million to $250 million conducted by EBay Enterprise, retailers identified a renewed focus in marketing efforts.