Retail

An 18,000-sq.-ft. Hofbrauhaus restaurant has broken ground at Grandview Yard in Grandview Heights, Ohio, according to Nationwide Realty Investors, the developer of the $500 million mixed-use project. Hofbrauhaus Columbus will resemble the legendary 420-year-old Hofbrauhaus in Munich, Germany. The restaurant will include a large bier hall for live entertainment, an old world German-style dining room and an outdoor bier garden.

Japan’s biggest e-commerce player uses third-party marketplace model to expand

Most U.S. consumers, and many retailers for that matter, have probably never heard of Rakuten. But if Japan’s largest e-commerce marketplace has its way, that will soon change: The company has set its sights on becoming a household name in the United States. An even loftier goal: outpacing e-commerce giant Amazon.com.

Ann Arbor, Mich. – Amazon.com and L.L. Bean tied for the highest company-level customer satisfaction scores during the 2013 holiday season. According to the ForeSee Experience Index: 2013 U.S. Retail Edition, Amazon and L.L. Bean both scored 90, while Priceline had the lowest company-level satisfaction score (75) of 100 top retailers included in the Index.

The study offers a comprehensive view of satisfaction at the company-level and across every applicable sales channel including store, contact center, web and mobile.

The CES show in Las Vegas is ground zero for big announcements and Amazon sought to make a splash of its own this week, announcing a commitment to 4K technology and arrangements with some of the biggest names in entertainment to enhance television picture quality.

New York -- On Tuesday, Mexican retail company Grupo Gigante said in a regulatory filing that it will list shares in Office Depot de Mexico, the local division of the U.S. office-supply chain it purchased last year.

The listing would be public in Mexico and private in the United States and other markets.

In The Pink drives data to stores

For upscale retailers, providing an intimate and responsive customer experience is even more critical than it is for more mainstream chains. In The Pink, a Falmouth, Mass.-based, seven-unit affiliate of specialty retailer Lilly Pulitzer, is disrupting both how customer service is delivered in its stores and how IT vendors deliver technology to retailers.

New York -- Shareholder rights law firm Robbins Arroyo LLP is investigating whether certain officers and directors of Barnes & Noble, Inc. breached their fiduciary duties to shareholders.

Indianapolis -- For the third fiscal quarter of 2014, Hhgregg estimates net sales to be approximately $707.1 million, a decrease of approximately 11.6% as compared to net sales of $799.6 million reported for the third fiscal quarter of 2013.