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Retail

  • New Amazon service streamlines online shopping

    Amazon has introduced a new service that streamlines how customers transact with online merchants. Login and Pay with Amazon allows customers of participating companies to go from browsing to buying in just a few clicks using their Amazon account information.

  • Survey: Store associates would benefit from video training

    San Bruno, Calif. -- Over 35% of respondents received no formal training, and 28% were asked to read a manual or a handbook, according to a recent study of retail store associates by Qumu, a provider of secure multimedia content management and delivery solutions. The survey also revealed that retail employees are looking for improved executive communication to provide them with a greater understanding of company strategy (57%), more connectedness to the company community (47%), and understanding of activity in other stores (46%).

  • Soon-to-be former Saks CEO joins JCP board

    Saks chairman and CEO Stephen Sadove has been named to the board of directors at J.C. Penney to fill a position being vacated by Geraldine Laybourne.

    Sadove will be leaving his position at Saks soon as the upscale department store chain was recently sold to Hudson’s Bay Company. Sadove joined Saks in 2002 as vice chairman and assumed the additional post of chief operating officer in 2004. He became CEO in 2006 and the following year was named chairman.

  • Family Dollar deploying Checkpoint EAS technology to reduce shrink

    Thorofare, N.J. -- Checkpoint Systems announced that Family Dollar Stores has entered into a multi-year agreement that includes the deployment of Checkpoint's electronic article surveillance solutions in all of its existing and future stores.

    The rollout in the chain's existing 7,900 stores is expected to be completed by December 2014.

  • Report: Tower Three divests remaining stake in Restoration Hardware

    New York -- A report by Wall Street Journal revealed that private equity investor Tower Three Partners will sell its final 3.9 million shares in Restoration Hardware Holdings, marking an exit for the buyout firms that acquired the home furnishings retailer in 2008.

    Restoration Hardware’s private-equity backers have been cashing out amid a 90% rally in the stock this year, according to the report.

  • The Bon-Ton Stores enters Utah market

    The Bon-Ton Stores has signed a lease with Rouse Properties for a new Herberger’s store at Cache Valley Mall in Logan, Utah — its first in the state. 

    The company expects to begin remodeling the 62,000-sq.-ft. facility in early spring 2014 and to be completed in the second half of 2014.

  • Overstock.com opens fulfillment center in Jonestown, Pa.

    Salt Lake City -- Overstock.com has announced the opening of a distribution center in Jonestown, Pa. The new operation will enable faster fulfillment through state-of-the-art warehouse technologies, while providing room for growth. The new center will fill orders to customers from Maine to Florida within two days.

    Initially, the Jonestown warehouse will bring 15 jobs to the area with additional jobs as the operation grows over the next few years. The company’s primary warehouse will remain in Salt Lake City.

  • SAP Retail Forum: Retailers must adapt to evolving e-commerce model

    Dallas – The e-commerce model is still actively evolving in response to changes in the consumer marketplace and technology. David Llamas, former CIO of British department store Harrod’s and an independent executive advisor, described how e-commerce has changed and is still changing during a session at the SAP Retail Forum on Oct. 8.

    “In 2007, new e-commerce models like private sales, deals, and mobile commerce emerged,” said Llamas. “They have five times faster growth than traditional e-commerce models.”

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