Retail

San Francisco — Investment and management firm Jamestown has acquired Ghirardelli Square, a 100,394-sq.-ft. lifestyle and entertainment-oriented retail complex located at San Francisco’s Fisherman’s Wharf for an undisclosed sum. The retail portion of the asset was 55 percent leased at the time of the sale, which includes the Ghirardelli Square Chocolate Company’s U.S. flagship location and numerous boutique shops and restaurants.

Boston – A new headquarters complex athletic shoe manufacturer New Balance is constructing in the Brighton section of Boston will reportedly include 65,000 sq. ft. of retail space.

According to the Boston Business Journal, ground has been broken on the $500 million, 1.45 million-sq.-ft. site. In addition to New Balance corporate headquarters and retail space, the site will also include an athletic complex, NHL-regulation hockey arena, a hotel, office space, 1,750 parking spaces and its own commuter rail stop.

Seattle – Starbucks Corporation has reportedly applied to trademark the term “Fizzio.” According to the Associated Press, the trademark would cover beverage-making machines as well as beverages, including soft drinks.

A Starbucks spokesperson is quoted as saying the filing with the U.S. Patent and Trademark Office is related to tests of flavored sodas and other carbonated beverages in the Austin, Texas, and Atlanta markets the retailer has been running since June, which so far have been successful.

New York -- British lifestyle brand Holland & Holland is launching its U.S. e-commerce site today. This interactive e-commerce site will allow Holland & Holland clothing, fashion accessories, gifts and shooting accoutrement to be available for purchase for the first time nationwide.

Toys ‘R’ Us has opened Trick ‘R’ Treat “Bootiques” inside Toys "R" Us stores nationwide and online at Toysrus.com. These in-store shops feature a broad assortment of Halloween costumes, accessories, candy and gear.

Memphis -- AutoZone’s net income for the fourth quarter increased 14.7% to $371.2 million, below estimates. The chain also posted its 28th consecutive quarter of double digit growth in earnings per share.

Revenue rose 12% to $3.1 billion, narrowly exceeding expectations. Domestic same-store sales disappointed with a 1% gain.
 

By Joe Easley, Sr. Director, Business Development & Product Strategy, Kobie Marketing

As retailers continue their quest for deepening customer engagement, they’ll often turn to a loyalty program. Yet high membership numbers are deceiving because engagement levels are actually stagnant. This poses the question, are loyalty programs right for every brand? How do brands choose the right strategy for customer engagement and the overall integration of the loyalty program within the brand?

Big Lots has joined the National Association of Corporate Directors (NACD) as full board members. 

NACD full board member companies range in size from large-cap to small-cap companies. Through their membership, these companies become part of a diverse director community and have the opportunity to share and gain insights about current and emerging issues and to take part in NACD's director education programs.