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Retail

  • First Look: Bloomingdale’s, Honolulu

    Images courtesy of Bloomingdale’s

  • Advance Auto CEO to retire as growth slows down

    Advance Auto Parts announced its CEO is stepping down as the retailer also reported a decline in third quarter profit and nearly flat same-store sales.

    The auto parts retailer reported that for the third quarter ended Oct. 10, same-store sales increased .5%. Profit declined 1.4% to $120.5 million, or $1.63 per share. Revenue ticked up slightly to $2.3 billion.

  • At Dick's, Black Friday is all about social media

    While all the major retailers will be offering deals and discounts on Black Friday weekend, Dick's Sporting Goods plans to woo shoppers with an exciting social media promotion.

  • Mall of America keeps communication open

    When your retail operation is already the size of a small city and you’re planning growth, maintaining communications is a critical task.

    Bloomington, Minnesota-based Mall of America, which spans four levels and 5.5 million-sq.-ft. of retail space (plus parking ramps, service corridors, etc.) and is seeking to expand, faces that exact situation. The mall, home to 520 stores, more than 50 restaurants, an indoor theme park and other attractions, is switching from an analog communications system to the Motorola Solutions Mototrbo digital two-way radio system.

  • Kohl's grows sales, but not by much

    Strong back-to-school sales allowed Kohl's to upstage Macy's in the third quarter.

    Kohl's reported that for the third quarter ended Oct. 31, same store sales increased 1%. It had net income of $120 million, or 63 cents per share, compared with net income of $142 million, or 70 cents per share, in the same period a year before. Revenue rose 1.2% to $4.43 billion.

  • Becoming a More Intelligence-Centric Organization to Drive Customer Experience

    The “digital revolution” has turned the traditional retail marketplace upside down. Consumer expectations continue to rise and the Internet has broken down borders and created a global marketplace, dramatically increasing competition.

  • Guitar Center tunes up seamless experience

    Musicians are notoriously individualistic people, and specialty instrument retailer Guitar Center is launching a redesigned website with this user base in mind.

    Westlake Village, California-based, 270-store Guitar Center has launched a new redesigned website with a more seamless omnichannel user interface. Based on the current Oracle Commerce platform, the redesign is the result of a two-year initiative that involved customer insight and user experience teams, both of whom worked together with end-users and consultants.

  • Report: What’s the Starbucks flap all about?

    Experts and regular folks alike are puzzled by the uproar over Starbucks’ holiday cup design, the Associated Press reported. Even New York Cardinal Timothy Dolan sounded a curious note, saying "I don't think it's like Starbucks had the Christmas crib on their cups to begin with.” [Associated Press]

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