Retail

A new service is helping retailers adhere to newly introduced interoperability standards related to QR code-based payments.   In a move to standardize emerging cashless payments, EMVCo, the global technical body that manages the EMV Specifications, released new global QR Code Payment standards — a move that will allow retailers to process mobile payments made through the two-dimensional machine-readable barcodes. Visa and the other EMVCo members worked to develop these new globally interoperable EMV specifications. 

West Elm is expanding its hotel portfolio — even before it opens its first location.   The retailer, a division of Williams-Sonoma, announced Portland, Maine as the newest location for its West Elm Hotels collection. Expected to open in 2020, the 150 room, full-service boutique hotel  will be developed on Portland’s waterfront by Portland Foreside Development Company LLC, and operated by hotel development and management company DDK, which is West Elm Hotels’ exclusive operator.  

A retail legend has passed.   Costco Wholesale Club announced "with great sadness" that co-founder and chairman Jeff Brotman died Tuesday morning. He was 74.   "The thoughts of Costco’s board, management and employees are with Jeff’s wife and family,” Costco said in a short statement.    Brotman co-founded Costco Wholesale with Jim Sinegal. The two opened the first Costco warehouse club location in 1983, in Seattle.

Westlake Ace Hardware has announced two executive promotions.   The company promoted current COO Joe Jeffries to president and COO, continuing to support CEO Tom Knox. In addition, Andrew Schmitt will be promoted to the position of VP of operations for Westlake Ace Hardware. Schmitt currently holds the position of director of retail operations – Western Division, for Ace Hardware Corporation.  

The most digitally savvy generation to date has a soft side for physical stores.    Despite being digital natives, 57% of Generation Z say they prefer to shop in-store rather than online, according to a report from CrowdTwist, a provider of multichannel loyalty and engagement solutions.   

Godiva has opened its first in-store cafe in the United States, in Manhattan's Rockefeller Center.

The newly renovated store features a seating area where customers can enjoy a new collection of French-style desserts or Godiva’s signature chocolates, along with beverages. Godiva first introduced its cafe concept in London, where it operates a 40-table cafe on the second floor of the famous Harrods department store.