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HSN steps up its game to engage remote employees
It’s hard to drive camaraderie among a highly dispersed workforce — but HSN has found a way. The entertainment and lifestyle retailer reaches 94 million households through 1,700 sales and service agents —most of which remotely work from home. Such a widely dispersed workforce makes it difficult to use conventional tactics to build healthy competitive spirit and camaraderie in group settings. This challenge forced the company to step up its employee engagement game. -
Recap: Retailers talk e-commerce, and more, at RILA conference
Retailers are finding unlikely camaraderie in their quest for greater market share: their competitors. With a handful of e-commerce giants continuing their stronghold on consumer pocketbooks, this year’s RILA (Retail Industry Leaders Association) Retail Supply Chain Conference allowed ‘big box’ and traditional retail leaders to come together in pursuit of new ways to stay ahead.

