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Human Resources

  • Popular eatery to open cashless location—with kiosk-only ordering

    Shake Shack, the burger chain founded by famed restaurateur Danny Meyer, is taking a high-tech approach to its newest site.  

  • NRF: Holiday sales to increase 3.6% to 4%

    One of the most closely watched holiday forecasts has good news for retailers.   The National Retail Federation said it expects holiday retail sales in November and December to increase between 3.6% and 4% for a total of $678.75 billion to $682 billion. In 2016, up from $655.8 billion last year. The NRF forecast, which excludes automobiles, gasoline and restaurants, would meet or exceed last year’s growth of 3.6% and the five-year average of 3.5%.   

  • Nominations open for most influential women in retail tech

    Who are the leading women working in retail technology? Chain Store Age is accepting nominations for its annual feature recognizing female executives who are helping to transform the retail industry through technology.   The “Top 10 Women in Retail Tech” will celebrate the achievements of retail executives from all areas of technology. The winners will be profiled in a special section of the January 2018 issue of Chain Store Age, as well as in an online report on chainstoreage.com.  

  • At Home in Growth Mode

    Someone forgot to tell At Home that big-box stores are passé. Or that a retailer needs to sell online to be successful.

    Since Lee Bird took the reins as chief executive at the beginning of 2013, the Plano, Texas-based home decor superstore retailer has been on a steep upward trajectory — and it shows no signs of losing momentum anytime soon.

  • Regulatory Wrap-Up: New wage hikes, paid leave initiatives take shape

    Wages

  • Dollar General to offer tuition assistance

    Dollar General wants to make it easier for its employees to pursue higher education.   In a newly announced partnership with Bellevue University, all full-time and part-time Dollar General employees now qualify for $8,000 and $5,250 respectively in tuition assistance after working at Dollar General for a minimum of 30 days. Plus, immediate family members of employees are eligible for up to $2,625, as well.  

  • Study: Store managers’ roles evolve in the unified commerce era

    To effectively service shoppers at store-level, managers need to evolve beyond their sales roles and become “problem solvers.”   This means store managers must learn to master the combination of order fulfillment, inventory visibility and staffing to keep up with customer demands, according to the “Voice of Store Manager Survey,” a study from JDA Software Group. The second annual study is based on responses from 252 US-based retail store managers compiled in August.  

  • SPECS 2018 Update

    Planning is underway for Chain Store Age’s 54th annual SPECS conference, which will be held March 18-20, 2018, at the Gaylord Texan in Grapevine (Dallas), Texas. The event will have attendees that are retail and foodservice executives involved in the planning, design, construction and maintenance of stores and restaurants nationwide.

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