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Quick Service Restaurant

  • McDonald’s reveals initial steps, leadership team for turnaround plan

    Oak Brook, Ill. – McDonald’s Corp., which recently reported a 33% year-over-year decline in profits for the first quarter of fiscal 2015, is revealing the first steps of its turnaround plan. Beginning July 1, 2015, McDonald's will operate under a new organizational structure with the following market segments:

    • U.S.: The company's largest segment, accounting for more than 40% of the Company's 2014 operating income;

  • McDonald’s pilots on-demand delivery in New York

    Oak Brook, Ill. - McDonald's Corp. is trying to make fast-food even more convenient for New Yorkers. The retailer is launching a delivery test with Postmates, a direct-to-consumer delivery service, in the boroughs of Manhattan, Queens and Brooklyn.

    Customers can go to Postmates.com or download the Postmates mobile app to order McDonald's food for delivery within an hour. The test involves 88 select McDonald's restaurants.

  • Arby’s beefs up same-store sales; opening three store formats

    Atlanta -- Sandwich operator Arby's Restaurant Group recorded systemwide same-store sales growth in first quarter 9.8%, marking 18 consecutive quarters of comp growth and indicating progress toward the quick-serve chain’s goal to surpass $4 billion in system-wide total sales by the end of 2018.
     

  • Dunkin’ Brands starts 2015 strong, up to 750 new units to open in 2015

    Canton, Mass. -- Dunkin’ Brands Group had a slam-dunk first quarter, with first quarter profit growth of 11.7%, a revenue increase of 8.1%, and U.S. same-store sales growth of 8% in its Baskin-Robbins unit. The Dunkin’ Donuts segment saw same-store sales climb a more modest 2.7%.

    The chain added 79 net new restaurants worldwide during the quarter, which included 78 Dunkin Donuts in the U.S.

  • Papa John’s highlights ingredients via social media

    Louisville, Ky. – Papa John’s wants to be sure customers know exactly what ingredients go into its pizzas. The quick-service chain is enhancing its social content with a series of Instagram and Vine videos about the ingredients it uses, accompanied by Twitter and Facebook content focusing on each ingredient category.

    Distributed across Papa John’s social channels during the next seven weeks, the new content will highlight its core ingredients one-by-one — beginning with dough and ending with cheese.
     

  • Long John Silver’s names McDonald’s, Einstein Noah veteran as COO

    Louisville, Ky. - Long John Silver's has named Brian Unger as COO. He joins the organization with more than 30 years of experience in the food service industry.

    Unger's restaurant operations experience began as a manager trainee at McDonald's, where he moved on to promotions and international leadership positions in the Caribbean and Latin America. He achieved the positions of senior VP of McDonald's USA and VP of McDonald's Restaurants of Canada.

  • Papa John’s launches online bill-splitting tool

    Louisville, Ky. -- Papa John’s is launching PayShare, a first-of-its-kind digital solution in the pizza industry that lets customers immediately split their pizza bill. The solution, PayShare, powered by Venmo, provides customers a safe and secure option to simply and easily split the check on any mobile or online order.

  • Dunkin’ Donuts adds Google Wallet for Android users

    Canton, Mass. - Dunkin' Donuts has unveiled a new mobile payment option allowing U.S. customers with Android devices to purchase and reload virtual Dunkin' Donuts cards using Google Wallet.

    People can securely store any credit and debit cards and speed through checkout in apps or online stores with the "Buy with Google" button, which is now available as a mobile and online payment option for Dunkin' Donuts guests with Android devices.

  • McDonald’s to raise pay; offer paid leave, educational help

    Oak Brook, Ill. - McDonald’s USA has decided to give employees a break, in the form of higher pay, paid time off and educational assistance. McDonald’s is raising starting wages at company-owned restaurants in the U.S. one dollar more than the locally-mandated minimum wage, as of July 1.

  • Dunkin’ Brands promotes CIO to CISO

    Canton, Mass. - Jack Clare, 44, has been promoted to the newly created position of chief information and strategy officer (CISO) of Dunkin’ Brands. Clare, who has served as the company's CIO for the past three years, will be a member of the Dunkin' Brands leadership team and will continue to report to Paul Carbone, CFO.

    Clare will continue to oversee Dunkin' Brands' global information technology resources, and additionally, will now focus on developing the strategies that will drive the company's future success.

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