Inflation, interest rates remain key to economy, says NRF economistInflation and the Federal Reserve’s efforts to bring it under control will continue to play a major role in the economy this year. Here’s how consumers respond to a retailer data breachA new survey reveals customers have a strong negative reaction when a retailer they frequent experiences a cyberattack. Consumer confidence falls for first time since November Consumer confidence declined in February amid uncertainty about the economy and growing concerns about the labor market and the U.S. political environment. SPECS 2024 starts March 10 — show dedicated to physical retail Register now for Chain Store Age’s 60th annual SPECS Show, March 10-12, at the Gaylord Texan, Grapevine, Texas. Klarna streamlines customer service with generative AI assistant Klarna has some impressive initial results from its artificial intelligence (AI) customer assistant based on the OpenAI platform. Here’s what online shoppers want from digital wallets A new survey reveals the factors that will drive online consumers to select and utilize a digital wallet. Starbucks, Bank of America connect loyalty programs Starbucks Rewards members who are also Bank of America cardholders can link their accounts for additional benefits. Investor group takes majority stake in The Children’s Place An investor group has taken an unsolicited stake in The Children’s Place. CEO of Macerich to retire; successor named Thomas O'Hern's chair will be filled by former Spirit Capital Realty CEO Jackson Hsieh. New owners put The Body Shop’s U.K. business on the selling block The Body Shop is looking to restructure its U.K. business. First Previous 11 12 13 14 15 Next Last