KronosWorks 2019 update: New and updated workforce management solutions

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KronosWorks 2019 update: New and updated workforce management solutions

By Dan Berthiaume - 11/12/2019
InTouch DX

Kronos is releasing a new intelligent time clock and upgrading its workforce management solutions suite.

At the 2019 KronosWorks conference being held in Las Vegas Nov. 10-13, workforce management technology provider Kronos unveiled InTouch DX, a time clock offering employees increased ease of use and personalization. Kronos also announced some retail-specific enhancements to its Workforce Dimensions platform. Following are highlights of each solution:

Kronos InTouch DX
InTouch DX combines consumer-grade personalization and enterprise-level intelligence. SmartLanding, a personal welcome screen, alerts users to unread messages, time-off approvals or requests, shift swap and schedule updates, and other critical notifications. An individual mode displays personalized tiles curated by each user to provide one-click access to their most frequent self-service tasks, such as viewing their schedule.

In addition, the My Time feature combines the timecard and weekly schedule to provide employees a quick, at-a-glance view to accurately compare punches to scheduled hours to verify timecard accuracy and minimize exceptions. Other features include multi-language support and biometric authentication.

InTouch DX  is now available with the Workforce Dimensions solution and will be available with the Kronos Workforce Ready and Workforce Central solutions in 2020.  

Workforce Dimensions
Retail-specific updates to Kronos Workforce Dimensions include intelligent forecasting based on the AIMEE artificial intelligence (AI) solution. This enables retailers to analyze daily trends, predict volume and scheduling needs, and fine-tune labor forecasts over time to deliver stable and predictable schedules that automatically match associate skills to customer volume and seasonal demand, within budget target limits.

Other enhancements and new features include AI-based recommendations for flexible employee scheduling, actionable mobile push notifications for tasks such as accepting a coverage request or approving a time-off or shift-swap request, embedded labor trend data in user dashboards, auto-resolve features to help employees directly fix timecard mistakes, and currency conversions for global organizations to pay employees and for regional managers to view and analyze reports in their preferred currency. 

“The latest product innovations and enhancements in Workforce Dimensions demonstrates that Kronos is on a clear mission to enrich the employee experience while driving much better business outcomes, industry by industry,” said Steve Goldberg, VP and research director, HCM principal analyst, Ventana Research. “With intelligent, job-specific features and capabilities that users will see major value in, Kronos is doing its part to usher in the future of work.”