Jack in the Box Inc. names new operations leader
Changes are coming to quick-serve restaurant company Jack in the Box Inc.'s C-suite.
The company has announced that Tony Darden, senior VP and chief operating officer, will leave the role he has been in since June 2021. Jack in the Box Inc. says Darden’s departure is consistent with a planned restructure that includes Ryan Ostrom, currently serving as executive VP and chief marketing & digital officer, taking responsibility for operations in addition to his current role. Ostrom has been named chief customer & digital officer, effective Dec. 6, 2024.
“We are grateful for Tony’s dedication and the many contributions he’s made to the Jack in the Box brand,” said Jack in the Box Inc. CEO Darin Harris. “As we look to the future, we have a greater focus on customer centricity and are confident that Ryan’s proven leadership and deep understanding of our customers will help us execute that drive.”
Ostrom has been with the company since February 2021, leading Jack in the Box and Del Taco’s digital operations and modernizing how customers engage with the brands. In this new role, he will continue to drive their initiatives of “building brand loyalty and driving operations excellence while fostering alignment and efficiency across teams.”
The C-suite change comes just weeks after Jack in the Box Inc. announced that former chief financial officer Lance Tucker would return to the company early next year after previous finance leader Brian Scott resigned in October.
“I am excited to lead this next chapter for the company as this evolution will help us create greater alignment and focus,” said Ostrom. “I am confident that we will navigate this transition seamlessly and continue to drive value for our customers.”
[READ MORE: Jack in the Box to bring five locations to Detroit market]
Founded and headquartered in San Diego, Jack in the Box Inc. operates approximately 2,200 Jack in the Box restaurants across 21 states, and approximately 600 Del Taco restaurants across 16 states.
