Insights

Drowning in Data? How automation and AI are eliminating retail data fatigue
Consider all the data a retailer has on its customers, including name, address, email, phone, buying preferences, past purchase history, birthday, gender, etc. It’s a lot of data
5Qs for Paul Hartley on brick-and-mortar’s future
We asked Paul Hartley, managing director of Escalent to elaborate on what the near future looked like for brick-and-mortar retail.

CSA Exclusive: True Value fills need for inventory availability

True Value Company is spending $150 million to ensure products are available in just the right amounts.
Tech Viewpoint: Three non-Amazon metrics to watch during Prime Day

The retail industry will be focused on Amazon’s performance this Prime Day, but some other statistics are worth tracking, too.
The Future of Prime Day: The experts weigh in

Four NPD Industry Advisors share their insights on how Prime Day, now in its fifth year, has evolved and their expectations for the future of this retail shopping event.
Study: Five predictions bode well for a promising Prime Day

Prime Day may produce benefits for retailers beyond Amazon — and not just online.
Retail Impact of Supreme Court Ruling on ‘Scandalous’ Trademarks

The U.S. Supreme Court has opened an especially wide door for what retailers and other companies can now register as trademarks.
5Qs for Jeremy Gershonowicz on store design and construction

We talked to the director of retail construction Jeremy Gershonowicz to find out what we missed at the sixth annual Sachse Retail Summit.
Commentary: The Grocery Store of the Future is Closer than You Think

Forget the headlines. Grocery stores are nowhere near extinction due to the battle between online and brick-and-mortar grocery stores.
Tech Viewpoint: IRCE 2019 – Omnichannel customer experience illuminated in three comments

Speakers at the recent Internet Retailer Conference & Exposition (IRCE) dispensed a lot of industry wisdom in a few words.
Four Tips to Bolster the Last Mile of the Customer Experience: Shipping

Today’s consumers expect a seamless customer experience - from the initial interaction to the moment the product hits their doorstep.
Commentary: What LGBTQ+ Consumers Want Retailers to Know

If the global LGBTQ+ community was a country, it would be the fourth-largest economy in the world — an economy that insists on doing business on its own terms.

Drowning in Data? How automation and AI are eliminating retail data fatigue

5Qs for Paul Hartley on brick-and-mortar’s future

CSA Exclusive: True Value fills need for inventory availability

Tech Viewpoint: Three non-Amazon metrics to watch during Prime Day

The Future of Prime Day: The experts weigh in

Study: Five predictions bode well for a promising Prime Day

Retail Impact of Supreme Court Ruling on ‘Scandalous’ Trademarks

5Qs for Jeremy Gershonowicz on store design and construction

Commentary: The Grocery Store of the Future is Closer than You Think

Tech Viewpoint: IRCE 2019 – Omnichannel customer experience illuminated in three comments

Four Tips to Bolster the Last Mile of the Customer Experience: Shipping

Commentary: What LGBTQ+ Consumers Want Retailers to Know