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Insights

  • The Mall Is Not Dead: How Shopper Analytics Ensure It Thrives

    By Nader Fathi

  • Four Ways Cloud Services Unleash Business Agility for Retailers

    By Jeff Warren

  • EMV Countdown

    The EMV liability shift occurs Oct 2015 and the United States expects six million to eight million EMV cards to be deployed by the end of the year. Payment solutions giant Ingenico Group believes many merchants will not be ready. (Ingenico Group is an active member of both the Smart Card Alliance and the EMV Migration Forum, which are cross industry organizations focused on easing the U.S. EMV implementation.)

    Based on his expertise in EMV transitions, Ingenico Group North America president Thierry Denis offers the following observations and advice:

  • Educating Consumers About EMV is a Community Effort

    By Bobby Koscheski, ACI Worldwide

    EMV compliance is coming and when it hits, it will change the way payments happen across America. Today, when consumers make non-cash purchases at any number of their favorite merchants in the U.S., they stand in front of payment terminals, swipe their cards and follow the on-screen prompts. EMV will require new payment processes that, while seemingly small to those instituting the change, require a shift in behavior that could feel monumental to consumers.
     

  • Commentary: Possible Data Breach at Sally Beauty Holdings

    By Ken Westin, Tripwire

    For the second time in a year, Sally Beauty Holdings, which owns U.S. Sally Beauty stores, is currently investigating reports of unusual activity involving payment cards used at some of their stores.

  • ADA: Five Need-to-Know Updates for Retailers & Restaurants

    By Kevin Hughes, JLL

    1. Keep Your Options — And Doors — Open: The Americans with Disabilities Act (ADA) is designed to prohibit discrimination and ensure equal opportunity for people with disabilities. In effect since 1991, it has undergone updates, affecting most commercial real estate in some fashion. In fact, all commercial spaces used by the public – as well as many employee-use areas – are required by law to comply with ADA regulations.

  • Tech Guest Viewpoint: A Smart Brand’s Guide to Beacon Technology

    By Jessica Lee, senior manager of mobile, HelloWorld

  • Tech Guest Viewpoint: Five Things to Consider for SKU Onboarding

    By Mihir Kittur, co-founder and chief innovation officer, Ugam

    2015 is seeing enormous growth in the number of product SKUs listed online, and e-commerce and content managers will be tasked with the rapid onboarding of those SKUs. However, adding SKUs alone won’t be enough; they also need to have the right assortment and the right price and deliver a better shopper experience.

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