Here’s how consumers will reduce their holiday spending
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Promotions and discounts will be important
Respondents indicated promotions and discounts will figure prominently in their holiday shopping behavior:
- Half of respondents said discounts and promotions are the top influencer for their purchasing decisions.
- 61% of respondents use coupons with some regularity when shopping, 33% always use them and 28% frequently use them. This includes 67% of Gen X and Gen Z respondents saying they aways or frequently use coupons when shopping, compared to millennials (60%), and boomers (43%).
- Three-quarters (76%) of respondents search online for promotions, offers, loyalty programs, and/or coupons, followed by in-store (52%), social media (48%), email (29%) and influencers (25%).
- Nearly half of respondents prefer to get promotions via email from their favorite brands; 44% ranked this option number one compared to texts (21%), in-app notifications (14%) and social media (12%).
- Promotions, coupons, or rebates are most likely to be used on groceries - 56% of respondents ranked this category number one, compared to those who gave top ranking to packaged food (16%), apparel (8%) and electronics (7%).
- Retailers are by a wide margin the most trusted source for receiving discounts (50%), followed by brands (22%) and banks (20%).
[READ MORE: Survey: Two-thirds of consumers tracking holiday prices for best deals]
Online vs. in-store shopping
The survey also asked respondents about how they compare online and in-store holiday shopping.:
- More respondents plan to shop online (68%) than in-store (62%); with 14% planning to use curbside or in-store pickup. Interestingly, Gen Z respondents are most likely to shop in-store (75%), while boomers are least likely to shop in-store (51%). Millennials are most likely to shop online (76%).
- Respondents are most likely to shop at Amazon (53% ranked #1), Wal-Mart (24% ranked #1), and Target (11% ranked #1) for their holiday purchases.