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03/24/2021

Gap extends warehouse robotics to returns processing

Dan Berthiaume
Senior Editor, Technology
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Gap Inc. will utilize a smart robotic solution to streamline how it handles returns.

The specialty apparel retailer, which already leverages Kindred Sort robots to pick online orders in its U.S. distribution centers, has contracted with systems integrator Advanced Handling Systems (AHS) to design and integrate an Exotec Skypod System to optimize its returns picking process.

AHS will complete the integration of the full system with guidance from Exotec’s execution team. France-based pick systems company Exotec Solutions provides 3D mobile Skypod robots that can transfer bins of product to a picking operator from a mass storage area with 10-meter-tall racking.

Laser scanner navigation enables the Skypods to navigate in a multidirectional manner while carrying bins of up to 30 kg. This capability is designed to free up time for warehouse associates to focus on packing and shipping, avoiding long-distance walks to obtain inventory.

Gap Inc. operates under the Old Navy, Gap, Banana Republic, Athleta, Intermix and Janie and Jack brands.