Food Lion keeps going with curbside pickup

Dan Berthiaume
Senior Editor, Technology
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First To Go customer

Food Lion is expanding its “Food Lion To-Go” service in four states.

The grocer is rolling out the curbside grocery pickup offerings to 50 stores in Delaware, North Carolina, South Carolina, Virginia, and West Virginia beginning Oct. 14. The Ahold Delhaize banner, which operates more than 1,000 stores in 10 Southeastern and Mid-Atlantic states, first launched Food Lion To-Go in June 2019.

Customers can visit the Food Lion website and select the closest participating store based on their ZIP code.

Next, they may add items to a virtual cart. Once they are done filling their cart, customers can check out and pick a day and hour window they want to pick the groceries up in and proceed to checkout. A trained Food Lion associate will then accept the order and prepare it at the store for the customer's designated pick-up timeframe, which can be in as little as one hour.

Upon arrival, To-Go shoppers may park in the designated parking area, where a dedicated Food Lion associate will deliver their order directly to their car. Food Lion To-Go is available seven days per week, from 10 a.m. until 8 p.m. Prices are the same as in the store. There is a $1.99 fee for orders over $35 and $3.99 fee for orders under $35.

Food Lion also offers a Food Lion To-Go same-day delivery service, seven days a week from 9 a.m. to 10 p.m. Customers can receive delivery of online orders in as little as two hours, with a fee of $3.99 for orders under $35 and $7.99 for orders over $35. There is also a one-hour delivery option with fee of $5.99 for orders under $35 and $9.99 for orders over $35.

“We are so excited to expand this convenient service to more stores in the Food Lion footprint and enable customers to spend more time on what matters most to them,” said Deborah Sabo, senior VP of marketing at Food Lion. “With the Food Lion To-Go service, our associates become personal shoppers and are able to hand pick the freshest produce and best cuts of meat, just as they would for their own family. We look forward to continuing to nourish our neighbors with this new convenient service."