Survey: The in-store COVID-19 services/safety measures consumers expect are…Shoppers want retailers to offer clean stores and delivery perks in response to COVID-19. Worth the Wait: How to Extend the Customer Experience to Outside QueuesBrick-and-mortar stores across the country, from Nordstrom to REI, are reopening with limits on customer capacity. Five restroom upgrades to minimize germs The rapid spread of COVID-19 has had an unprecedented impact on how consumers respond to potential germ exposure, raising new questions around the hygienic and safe usage of public restrooms. Salesforce: COVID-19 affects shopping habits differently by age — and gender Significant generational — and gender— discrepancies exist when it comes to what type of measures consumers want to return to brick-and-mortar stores. Store reopening checklist for facilities managers As COVID-19 restrictions begin to lift in many states, many retailers are planning for their full-scale reopenings. Five common carpet care myths Cleanliness is the top priority for businesses prepping to reopen. But misinformation around carpet care can lead to confusion. Shopkick: Consumers ready to return to stores — with caveats A new survey reveals anxieties and expectations consumers have about shopping in stores as COVID-19 restrictions are lifted. Expert Analysis: Reopening Businesses Face Thorny Customer-Facing ADA Issues COVID-19 has had a profound impact on the ways in which we use (or, more accurately, avoid) public accommodations spaces in recent months. Commentary: Pivoting Amid a Crisis: How to Turn Closures into Opportunity The coronavirus pandemic has undoubtedly taken a toll on most industries, and certainly retail has been amongst the hardest hit. Survey: Cleaning is key to making consumers more likely to visiting stores again As retailers begin to reopen their doors, a new survey sheds light on what they need to do to make their stores inviting to customers. First Previous 32 33 34 35 36 Next Last
