Exclusive Q&A: Fast-growing mattress brand springs to success in DTC retailA memory foam bed-in-a-box mattress brand designed for every kind of sleeper has found success by designing superior products based on customer data. Survey: Customers take holiday shopping personallyRetailers who get to know their shoppers will have a happy holiday season. The most personal retailer is… A specialty beauty giant tops a new ranking of retailers with the most personalized customer experience. Study: Stores haven’t got what customers want Retailers are lagging well behind customer preferences when it comes to in-store technology. Ikea’s transformation plans include brick-and-mortar Ikea is preparing for an omnichannel future that will blend digital and physical customer interactions. Online sneaker platform steps into new merchandising strategy Goat is expanding its assortment and moving beyond resale. Three omnichannel ‘monsters’ to hunt this Halloween It’s scary season, and threats to your seamless success may lurk in the shadows of your enterprise. Exclusive Q&A: Walmart delves into new tech-enabled healthcare format Walmart has big plans for its role in the health-and-wellness space. Survey: Under-55 consumers seek rewarding shopping experience Retailers seeking to draw millennial and GenX shoppers should create a robust rewards program. Outback Steakhouse minds the store with computer vision A casual-dining chain is tracking customer interactions in real time. First Previous 358 359 360 361 362 Next Last