Study: Younger consumers tend their gardens during pandemicOnline purchases of home and garden products among consumers 18-55 are flourishing as COVID-19 restricts their movements. Deloitte: Consumers shift to non-discretionary goods during COVID-19U.S. consumers are prioritizing food over vacations. Pandora gives gift recipients virtual preview Pandora is removing the risk of purchasing a gift online and discovering it misses the mark. Report: Amazon brings social distancing to third-party vetting Retailers who want to sell via Amazon Marketplace must reportedly participate in a video conference. Survey: Customers willing to allow more time for deliveries during COVID-19 Retailers have some leeway with delivery during the COVID-19 pandemic, but they need to maintain communication. T-Mobile adds human touch to its AI-based customer service platform A leading retailer of wireless communication services and products is leveraging a new managed service from Amazon Web Services (AWS). CSA Exclusive: Remarkable customer experience leads to retail success A leading retail influencer advises retailers to connect with their customers in memorable and personal ways. COVID-19 constraints limit Best Buy’s ESL plans Best Buy is cutting back the scope of an electronic shelf label (ESL) rollout as the COVID-19 pandemic continues. Study: Cashierless stores play a role, but how big? New analysis of the Amazon Go cashierless convenience/grocery store format suggests not every retailer may want to adopt it. Fashion retailers will pay the price for not taking advantage of AI Setting the right price has always been a complex question for fashion retailers. First Previous 341 342 343 344 345 Next Last