Exclusive Q&A: Retailers must prepare for permanent COVID-19 changesChain Store Age recently interviewed Sree Menon, COO of e-commerce platform Tophatter Inc., about the shifts COVID-19 is causing in the omnichannel retail environment. Three retailers getting it right with in-store checkoutEspecially as COVID-19 imposes limits on personal contact, brick-and-mortar retailers need to rethink their checkout processes. eBay Motors adds escrow and chat to mobile app eBay’s automotive marketplace is partnering with an online payments provider and launching two new in-app chat features. CVS develops mobile prescription reader A new feature of the CVS Pharmacy app will enable visually impaired customers to effectively read prescription labels. Omnichannel headwear retailer boosts search conversion rate Hat Club is supporting customers in searches for highly specific product styles. America’s top customer service provider is… The U.S. companies with the best customer service include retailers in the luxury, quick-service restaurant, specialty outdoor, grocery, and online bridal/maternity verticals. CVS thanks loyalty members with summer promotion CVS is providing a little extra for participants in its ExtraCare loyalty program. Francesca’s plans mobile app amid COVID-19 sales slump A struggling young women’s apparel retailer is developing its first mobile app in time for Black Friday. CSA Exclusive: Bob’s Discount Furniture puts premium on safe reopening Bob’s Discount Furniture is going beyond government guidelines for its comprehensive COVID-19 store reopening strategy. Brookfield Properties to bring AI-based apparel shopping to three centers Brookfield Properties will roll out a new contactless shopping experience based on 3D and artificial intelligence (AI) technologies. Walgreens partners with Microsoft, Adobe on new healthcare platform A leading drugstore retailer is teaming up with two tech heavyweights to deliver personalized healthcare and shopping offerings. Giant Food integrates digital shopping experience A regional supermarket chain is unifying its online and mobile commerce operations onto a single platform. First Previous 287 288 289 290 291 Next Last
