IBM: AI can improve shopping experienceNew data indicates that artificial intelligence (AI) could be a valuable tool for boosting customer satisfaction. Exclusive Q&A: Kendra Scott personalizes customer textsJewelry brand Kendra Scott is enhancing its omnichannel customer experience with individualized SMS texts. Walmart looks back on busy digital 2023 Walmart revamped enterprise digital operations in the past year, including e-commerce, mobile, delivery and third-party marketplace sales. Strong December growth pushes online holiday sales up 7% New data indicates higher-than-expected December e-commerce activity helped produce healthy 2023 online holiday sales results. Walmart expands metaverse commerce with developer APIs Walmart Inc. is partnering with a platform for developing real-time 3D content to offer immersive shopping opportunities. Peloton partners with TikTok Peloton is looking to broaden its appeal by collaborating with TikTok. Adobe: Online holiday spending hits record-breaking $222 billion Healthy Cyber Week activity and strong buy now, pay later (BNPL) usage helped drive holiday e-commerce spending to new heights. Pitney Bowes, PackageHub partner on returns network Consumers will have a new option to drop off items for return. 2024 – A look ahead to the year in retail tech Generative AI will continue to be a generator of retail technology headlines in 2024, but the metaverse and TikTok will also make a splash. Digitize, Monetize, Optimize: Instacart’s 2024 Mantra for Retailers Technology has changed our daily habits and the way we shop. First Previous 69 70 71 72 73 Next Last
