ECOMMERCE

More unauthorized product ads are hijacking the consumer experience — an issue that will cost retailers precious revenue this holiday season.    As unauthorized product ads are injected into consumer browsers — and appear on retailer sites — consumers are distracted from the retailer’s offerings. This disruption – known as online journey hijacking – cuts directly into retailers’ revenue, an issue that could cost companies $2.1 billion this holiday season.

Walmart could be making another bold move in the online delivery game.   Speaking at an advertising industry event in New York City on Wednesday, Marc Lore, president and CEO of Walmart eCommerce U.S., said that he expects the chain to offer free, same-day delivery  in New York City “very soon,” Bloomberg reported.  

Disney is looking to update its customer experience, offline and online, in what it said represents "the next generation of Disney retail."   The company is testing a new store prototype in select locations, including Century City, Calif.; Northridge, Calif.; Miami, Fla. (opening Sept. 28); Nagoya, Japan; and Shanghai, China. The prototype is designed to bring the magic of Disney to retail through innovative technology, storytelling and cast member interaction, the company stated.  

Black Friday is still No. 1 when it comes to setting sales records.   Black Friday, which falls on Nov. 24 this year, will be the busiest digital shopping day in U.S. history, exceeding Cyber Monday (Nov. 27) for the second year in a row, according to a report by Salesforce.  

Amazon is upping its restaurant delivery program in a move to add some of the nation's best-known chains to its menu.   Olo, a New York-based food delivery service, announced that it is integrating Amazon Restaurants’ delivery service into its ordering platform. The collaboration potentially gives the online giant access to 200 restaurant brands, including Chipotle, Denny’s, Five Guys Burgers & Fries and Jamba Juice, among others.    

Walmart’s new grocery delivery program could give it a huge edge in the online ordering game.

Walmart has tapped a retail veteran to bolster its foothold in its growing online fashion category.   Denise Incandela was named Walmart’s senior VP, fashion, effective October 2, 2017. She will lead the fashion businesses for Walmart.com, Jet.com, and Shoes.com, according to Fashion Network. In her new role, she will report to Walmart’s chief revenue officer Scott Hilton, the report said.