A major payment card provider is expanding availability of an online search tool that confirms which shops and businesses are open in the “new normal.”
Chain Store Age recently interviewed Sree Menon, COO of e-commerce platform Tophatter Inc., about the shifts COVID-19 is causing in the omnichannel retail environment.
The same Midwestern state has the most small-and-medium-sized businesses (SMBs) selling in Amazon’s stores per capita and the fastest-growing SMBs selling in its stores.
Of all the changes COVID-19 has visited upon the retail industry, the catalysis of omnichannel operations might end up having the most profound and long-lasting effect.