ACSI: Amazon customer service rating falters during COVID-19, but it’s not aloneNo internet retailer has improved customer satisfaction during the pandemic, but Amazon has seen a particularly notable decline. U.S. govt. files antitrust suit against GoogleAfter more than a year of well-publicized scrutiny, Google faces a suit brought by the federal government alleging unfair search and advertising practices. Alibaba ‘doubles up’ for Singles Day 2020 Chinese e-commerce giant Alibaba Holding Group Ltd. is offering a new shopping window and more livestreaming and international sales for the world’s largest online sales event. Bain: Strong non-store, grocery sales to drive holiday growth Retailers should expect e-commerce to deliver the most cheer this holiday season. Nordstrom holiday plans include new curbside services; Zoom calls with Santa Nordstrom’s is enhancing its curbside services — and adding some new twists — in time for the holidays. CSA Exclusive: Tyler’s cuts fraud, wait time via single-click checkout A regional specialty apparel retailer is streamlining the execution of online and mobile transactions. Kroger expands interactive recipe services The Kroger Co. is participating in the Whisk smart food platform in its latest effort to let customers shop via recipe ingredient. Study: Amazon passes $10 billion in Prime Day sales Amazon experienced 45% year-over-year growth in revenue for its sixth annual Prime Day sales extravaganza, according to Digital Commerce. H&M Canada collaborates with Instacart for same-day delivery The latest non-grocer to provide same-day delivery via Instacart is the Canadian operation of a global fast-fashion giant. Amazon wastes no time with new Holiday Dash promotion After taking a one-day pause following Prime Day, Amazon is jump-starting its Black Friday sale. First Previous 440 441 442 443 444 Next Last
