Survey: Holiday shipping failed to meet consumer expectationsMany consumers reported various issues preventing their online orders from being fulfilled satisfactorily during the 2020 holiday season. Report: Albertsons shifting to third-party delivery in CaliforniaAlbertsons Cos. is reportedly replacing many delivery drivers in California with in independent contractors. Survey: Offline customer experience still vital to omnichannel success Even as more customers shop online in the wake of COVID-19, retailers need to provide a satisfying in-store experience. Beef non-profit raises digital awareness at major grocers The National Cattleman’s Beef Association (NCBA) is partnering with digital recipe network Chicory to accelerate e-commerce growth of beef at three leading grocery retailers. Survey: Package thefts grow with rise in online deliveries As consumers order more products online for delivery, more packages are being reported stolen. Regional grocer gets personal with online shoppers Dash’s Market is responding to skyrocketing e-commerce growth with highly targeted online merchandising. CSA Exclusive: Verizon says COVID-19 changes will continue into 2021 According to Verizon Media, omnichannel fulfillment and augmented reality are two retail trends from 2020 that should accelerate in the new year. American Express offers online, social commerce perks American Express is rewarding consumers and small businesses who use its payment services for digital and social commerce. Target offers many happy returns for holiday shoppers Target is unveiling some extra return options for customers who didn’t buy or receive the perfect holiday gift. Amazon has record-breaking 2020 holiday season Amazon hit new highs in sales and number of products shipped during the 2020 holiday season. First Previous 420 421 422 423 424 Next Last