Survey: Nearly half of consumers will boost holiday spendingMany shoppers intend to spend more money on the holidays in 2021 due to COVID-19’s impact on their 2020 celebrations. CSA Exclusive: Video enables online personalizationRetailers can leverage video content to bridge the gap between in-person and online shopping. Survey: Black Friday and Cyber Monday still matter to shoppers Retailers should pause before downscaling their plans for Black Friday and Cyber Monday holiday sales events. ‘Dark store’-based ultrafast delivery service debuts in New York Buyk is the latest platform offering real-time grocery delivery to New Yorkers. PetSmart offers ‘buy now pay later’ installment payments PetSmart has joined the growing ranks of retailers letting customers buy now and pay later. Exclusive Q&A: Kroger sees ‘hybrid shoppers’ as the future of e-commerce An emerging segment of shoppers who interact with retailers across physical and digital channels requires retailers to rethink their engagement strategies. Survey: Customers want in-store contactless payment Consumers and retailers agree that contact-free payment is becoming a necessary feature of the brick-and-mortar store experience. Amazon reportedly confirms October beauty event Amazon’s push into beauty continues with reports of a holiday event. Walmart partners with Ford for autonomous vehicle delivery pilot Walmart is continuing to expand its efforts to fulfill online orders with self-driving delivery vehicles. FedEx bolsters Amazon competition with Salesforce partnership FedEx is integrating two Salesforce cloud solutions into its ShopRunner e-commerce platform. First Previous 357 358 359 360 361 Next Last